FAQs

Melaleuca is a consumer packaged goods retailer that manufactures and distributes more than 400 health and wellness products. Founded in 1985, the company is headquartered in Idaho Falls, Idaho, and ships its products to throughout 20 countries and territories around the world.

Because Melaleuca is dedicated to helping people live healthier, more vibrant lives. From cutting-edge nutrition and safer, eco-friendly cleaning products to a proven way to improve financial wellness, Melaleuca supports total wellness—physically, financially, socially, and environmentally. The Wellness Company is not just a name. It’s about fulfilling our mission to enhance lives.

Visit the Become a Member page to become a Melaleuca Member. If a Melaleuca customer has referred you, please put in their information. If no one has referred you, go right ahead and move forward!

Melaleuca products are purchased from Melaleuca.com and shipped directly to your door. Within the United States, The Wellness Company also has brick and mortar retail stores in Idaho Falls, Idaho; Honolulu, Hawaii; and Knoxville, Tennessee.

Your Melaleuca username is usually the email address you chose when you became a Member. Just head to Melaleuca.com and click Sign In at the top right, then enter that username and your password. If you can’t remember your user or password, hit Forgot username or password? on the sign‑in page or call Customer Service at 1‑208‑534‑3000, and we’ll have you logged in again in no time.

Once you’re logged in, product reviews can be read on Melaleuca.com.

You can call our customer service at 208-534-3000 during normal business hours.

This usually refers to our online product store at Melaleuca.com. But we also have physical stores in select locations. See above “Where can I buy Melaleuca products?” for more information on these stores.

Frank VanderSloot is the owner and founder of Melaleuca. He founded the company in 1985 and serves as its Executive Chairman.

No. Melaleuca is a consumer‑direct company with a referral program, not a multi‑level marketing (MLM) firm. When you enroll as a Melaleuca shopping club Member, you order directly from us. In fact, we have a name for it: Consumer Direct Marketing™. Nobody buys inventory to resell or “stock-ups” to hit quotas. Referral commissions are available, but customers aren’t required to participate in the referral program. The vast majority of Members simply shop for themselves because they love the products. In short, we have customers—not distributors—so the traditional MLM structure doesn’t apply.